KK
Keabetswe K
1 reviews | Active since Nov 2017
24 Aug 2023, 11:43
Contract cancellation
I am so frustrated with this company, My contract ended end of April, since June I have been trying to cancel my contract, I was already issued with two case numbers, but case still pending, for 3 months really?instead I am being debited 3x more of what I was paying, since June, whyyyy? I do not owe Cell C anything, I feel ****med.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
24 Aug 2023, 11:59Dear Keabetswe Kgaile Thank you for contacting Cell C regarding your cancellation request. Kindly receive our apologies for the unpleasant experience received thus far, Please afford us the opportunity to assist with your cancellation query, kindly confirm the Cell C number in question and alternative contact number for our team to assist.
Regards
^MN
Regards
^MN
Cell C's reply24 Aug 2023, 11:59
Official
Dear Keabetswe Kgaile Thank you for contacting Cell C regarding your cancellation request. Kindly receive our apologies for the unpleasant experience received thus far, Please afford us the opportunity to assist with your cancellation query, kindly confirm the Cell C number in question and alternative contact number for our team to assist.
Regards
^MN
Regards
^MN
KK
Keabetswe K's updateReviewer Update
24 Aug 2023, 12:03The cell c number in question is: ***
My contact number is: ***
My contact number is: ***
KK
Keabetswe K's update24 Aug 2023, 12:03
Reviewer Update
The cell c number in question is: ***
My contact number is: ***
My contact number is: ***
Cell C's replyOfficial
24 Aug 2023, 12:15The matter has been escalated for further assistance, please expect a call from us to assist. Regards
^MN
^MN
Cell C's reply24 Aug 2023, 12:15
Official
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
^MN
^MN