BJ
Bulelwa J
1 reviews | Active since Nov 2021
23 Nov 2021, 09:44
Contract Cancellation
I have been paying for a contract that ended 2 months ago, I haven’t had service on that contract number for over 3 months. When I call them none knows why. Every time I call Cell C they transfer me from pillar to post and they drop the line. I’ve called them over 10 times to try an cancel my service with then... And I’m not about to go to a Cell C store and stand in a line in this pandemic. I’m very very disappointed with Cell C I will NEVER take out a contract with them ever again, and I tell everyone that cares to listen what ****py service they give their customers.
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Replies (3)
Cell C's replyOfficial
23 Nov 2021, 11:33Hi Bulelwa
Thank you for contacting Cell C.
Did you submit a cancellation request previously, in order to have the contract cancelled?
Regards
^MP
Thank you for contacting Cell C.
Did you submit a cancellation request previously, in order to have the contract cancelled?
Regards
^MP
Cell C's reply23 Nov 2021, 11:33
Official
Hi Bulelwa
Thank you for contacting Cell C.
Did you submit a cancellation request previously, in order to have the contract cancelled?
Regards
^MP
Thank you for contacting Cell C.
Did you submit a cancellation request previously, in order to have the contract cancelled?
Regards
^MP
BJ
Bulelwa J's updateReviewer Update
23 Nov 2021, 15:08No like I said I’ve been calling and I I’m told to hold they’ll transfer me and the call drops every time. All I want is to close my account
BJ
Bulelwa J's update23 Nov 2021, 15:08
Reviewer Update
No like I said I’ve been calling and I I’m told to hold they’ll transfer me and the call drops every time. All I want is to close my account
Cell C's replyOfficial
23 Nov 2021, 15:53Our team will be in touch to provide assistance.
^MP
^MP
Cell C's reply23 Nov 2021, 15:53
Official
Our team will be in touch to provide assistance.
^MP
^MP