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pranel S

1 reviews | Active since Aug 2009

02 Feb 2015, 21:04

Contract canceled yet still charging me

hi<br> <br> I cancelled my Getmore service in October 2014, the last payment was to be gone off at the end of Dec 2014, yet at the end of Jan 2015 you debited my account again, <br> <br> This is un acceptable as you have no right to do this, i demand a refund of this amount.<br> <br> Contact me to discuss

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Replies (1)
Cell C
Cell C's reply03 Feb 2015, 08:55
Official
Hello pranels,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN