1 reviews | Active since Sept 2011
Contract Cancelations
For the past few days I have been trying to get resolution to the above query. The above contract was issued to me with no approval from me. Then the amount is charged on my statement.
I called previously to log a complaint was given the following reference number ***, which was subsequently closed with a reason that no one could get hold of me, yet I have a Cell C contract cell number which is active but being called on an old non existence Telkom number.
A new query was logged more than 6 working days ago with reference *** I have been calling for the past couple of days to get resolution to my query with no answer. The debit order is due to run off my account for an amount that is incorrect. I was and require immediate resolution to the above complaint.
Thank you for contacting us.
Please accept our sincerest apologies as we follow up on this matter. We will contact you within 24 hours.
Regards
^NT
Thank you for contacting us.
Please accept our sincerest apologies as we follow up on this matter. We will contact you within 24 hours.
Regards
^NT
That s what I was told more than 2 weeks ago. You again requesting another 24 hours. I am still awaiting a call from your team leaders at the cancellations department.
That s what I was told more than 2 weeks ago. You again requesting another 24 hours. I am still awaiting a call from your team leaders at the cancellations department.
^NT
^NT