Contract cancelation

I have received a call this morning from Johnny from Cell C regarding the same matter that I have been trying to resolve the past few months, he now came up with another story that is different from the ones I heard from their maybe 39 consultants that made him the 40th, he is now saying the contract that I asked them to cancel has been receiving the benefits from March until May, how can we receive the benefits if the number was suspended for three months? They suspended the number since the end of March until they day around June they call me and said the contract was canceled, and indeed my son told me they the contract is canceled and now the Simcard is prepaid, so there was no benefits that we have found after they activated the number. Can Cell C staff stop lying because they even saying they couldn't cancel the contract because the number was owing R12 advance airtime, yes I was informed that the number was owing R12 advance airtime around February and March when I called asking them about the cancelation email that I have sent them 18th December 2024, after they informed me, I immediately paid the R12 advance airtime and call them again to inform them that I have paid the advance airtime. Im so tired of this whole back and forth thing, I owe Cell C nothing, because their consultants are the ones who are not doing their job, now they come with another story while im still waiting for the recordings that they always say when we calling them or they are calling us, where are those recordings that you always says our calls are recorded for security purposes? Bring them forward so that I can prove you wrong. I have spoken to many different consultants and each of them say different things.

How can I pay the contract R255 until the last month of my contract and fail to pay the last R125.01? I paid that and send proof of payment to them, although I made a mistake with reference number, I have fixed the error and re-send proof of payment, but nobody has ever contacted me telling me they have allocated that payment. They only mentioned it now because I asked about it. Cell C are ****mers. I don't know why did I went to them because I have been working with other service providers and I have never had any issues with them. I'm disappointed and angry at myself. I would never recommend Cell C to anyone even if they can resolve this matter 😡🥵😭