Contract cancelation
My contract ended and was canceled on the 10th of March and the agent mistakenly gave me a 2 months period instead of 1 so I was billed for may which I shiludnt have and now cell c says it's my fault I should have let them know that there was a mistake and now this debt is affecting my credit score and find it unfair that I must pay for the month that I had already canceled for and the agent was so rude about it
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Replies (5)0
Replies (5)'s updateReviewer Update
26 May 2023, 15:13The contract was canceled on the 10th of March and I called on the 18th to follow up after I got statements to show the contract wasn't canceled that's when the agent canceled it immediately because it was suppose to have ended on the 10th of April and the agent had made a mistake of putting 2 months cancelation period instead of 1
's update26 May 2023, 15:13
Reviewer Update
The contract was canceled on the 10th of March and I called on the 18th to follow up after I got statements to show the contract wasn't canceled that's when the agent canceled it immediately because it was suppose to have ended on the 10th of April and the agent had made a mistake of putting 2 months cancelation period instead of 1
's updateReviewer Update
26 May 2023, 15:37I called on the 10th of March 2023 and the contract was then canceled on the 10 April 2023.however I'm billed for Mayb because the agent set the date to 10 May instead of 10 April meaning on your system my contract was suppose to end I May instead of April as requested by me.
's update26 May 2023, 15:37
Reviewer Update
I called on the 10th of March 2023 and the contract was then canceled on the 10 April 2023.however I'm billed for Mayb because the agent set the date to 10 May instead of 10 April meaning on your system my contract was suppose to end I May instead of April as requested by me.
's updateReviewer Update
26 May 2023, 15:49I have a billed statement that's for May and you have also agreed that u billed me for May which my contract was canceled and my account was up to date when the contract was canceled because it's the policy of cell that the contract cannot be canceled when I arrears
's update26 May 2023, 15:49
Reviewer Update
I have a billed statement that's for May and you have also agreed that u billed me for May which my contract was canceled and my account was up to date when the contract was canceled because it's the policy of cell that the contract cannot be canceled when I arrears
's updateReviewer Update
26 May 2023, 16:02Thank you
's update26 May 2023, 16:02
Reviewer Update
Thank you
Cell C's replyOfficial
26 May 2023, 16:02You're welcome.
^DA
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Cell C's reply26 May 2023, 16:02
Official
You're welcome.
^DA
^DA