CD
Chanice D
1 reviews | Active since Mar 2024
15 Mar 2024, 14:46
Contract Cancelation
I would like to lay a complain against CellC customer care service department. I am trying to cancel a contract but until today I have been having the run around with canceling the contract. I am no longer interested in their service as it is poor and the consultant that assist me does not have any empathy.
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Cell C's replyOfficial
15 Mar 2024, 15:03Dear Chanice Dean,
Thank you for contacting Cell C.
Please accept our sincerest apologies for the hassle and unpleasant service you've experienced with us regarding the cancellation of your contract. This is not the kind of service we normally provide to our valuable customers, and thus we will ensure that you're assisted accordingly. Kindly respond privately with your ID/Cell C number in question for our Team to assist.
Regards,
Cell C | GN
Thank you for contacting Cell C.
Please accept our sincerest apologies for the hassle and unpleasant service you've experienced with us regarding the cancellation of your contract. This is not the kind of service we normally provide to our valuable customers, and thus we will ensure that you're assisted accordingly. Kindly respond privately with your ID/Cell C number in question for our Team to assist.
Regards,
Cell C | GN
Cell C's reply15 Mar 2024, 15:03
Official
Dear Chanice Dean,
Thank you for contacting Cell C.
Please accept our sincerest apologies for the hassle and unpleasant service you've experienced with us regarding the cancellation of your contract. This is not the kind of service we normally provide to our valuable customers, and thus we will ensure that you're assisted accordingly. Kindly respond privately with your ID/Cell C number in question for our Team to assist.
Regards,
Cell C | GN
Thank you for contacting Cell C.
Please accept our sincerest apologies for the hassle and unpleasant service you've experienced with us regarding the cancellation of your contract. This is not the kind of service we normally provide to our valuable customers, and thus we will ensure that you're assisted accordingly. Kindly respond privately with your ID/Cell C number in question for our Team to assist.
Regards,
Cell C | GN