1 reviews | Active since Nov 2014
Contract Buy Out - Sell Out
I made the mistake of being lured into porting my number across to Cell C from Vodacom on their Contract Buyout deal - HUGE Mistake!<br> <br> Beside the fact that my number had been ported well over a week ago - the necessary funds were not and still not paid into the cards that I am meant to use to pay off the remainder of my Vodacom contracts. The result is that I am now liable for an additional months subscription and fees with Vodacom as well as this months subscription and fees with Cell C.<br> <br> As of now, on my 21st call to the Cell C Store at Clearwater Mall, I am on hold for 25 minutes - while I listen to the staff laughing and joking in the background!<br> <br> I have never experienced such slap dash, shockingly poor customer service and awful telephone etiquette.<br> <br> I look forward to a resolution
Thank you for notifying us of the above.
You can contact the agency which handles any queries related to the card on ***or *** and they operate from 9am to Midnight.
Alternatively we will get a consultant to contact you and assist with this matter.
We apologise for the unsatisfactroy service and inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
You can contact the agency which handles any queries related to the card on ***or *** and they operate from 9am to Midnight.
Alternatively we will get a consultant to contact you and assist with this matter.
We apologise for the unsatisfactroy service and inconvenience caused.
Regards
Cell C | PN
