DD
DenverMoodley D

1 reviews | Active since May 2016

19 May 2016, 09:46

Contract Buy Out | Failure | Maybe port back to Vodacom

<p>The much publicized Contract Buy Out has left me deeply disappointed and regretting the decision to port to Cell C from Voadcom. Following the successful port to Cell C - Vodacom debited my account for R18,500 for 2 Lines - Cell C ought to have transfer these funds to my account - as well as Credit my Cell C accounts for the balance of the R20,000 Contract Buy out on 2 Epic Lines - to date I have had no feedback from the Cell C Lakeside Store - having escalated to Boitumelo at Corporate has been just as bad ..... No Feedback - no updates and most importantly no Refunds - as a small business waiting 3 weeks for a refund is totally unacceptable...... Considering porting back to Voacom </p>

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Replies (1)
Cell C
Cell C's reply19 May 2016, 09:54
Official

We will ensure that this matter is sorted. Do expect commmunication.

Apologies for the unsatisfactory service and inconvenience caused.

Regards

Cell C | PN