AS
Arista S
1 reviews | Active since Jul 2015
23 Jul 2015, 09:25
Contract breach
I am writing this with the utmost disgust.<br> <br> I have a contract with Cell C that states my MAX, INCLUDING subscription R1000 pm.<br> <br> In June I asked for a R300 increase- which logic would dictate that I would owe for that month alone R1300 MAX, INCLUDING subscription.<br> <br> My subscription went off already, R700 odd and now I received an additional R1800 bill. This means that Cell C wants to deduct odd R2500 from my account. This is more than double my signed MAX amount.<br> <br> Please note that I will not allow such a deduction on my account.<br> <br> I want a correction ASAP!
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Cell C's replyOfficial
23 Jul 2015, 09:36Hello AristaSwanepoel,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply23 Jul 2015, 09:36
Official
Hello AristaSwanepoel,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,