Contract Application

As a Cell C customer I have always been satisfied with the service I have received, but now after my application for a contract I am very disappointed.<br> <br> I app**** for a contract with a device (Sony Experia Z5) on the 15th of January 2016, and this was approved. However after the approval I have emailed the agent assisting me that I want to amended / change the contract from a 400 straight up (which was approved) to an Infinity contract with a device (Apple iPhone 6s Plus) as the monthly repayments between the 2 is not much of a difference. This is where the problem starts.<br> On Cell C's system there is now showing 2 applications instead of only the one that was approved which only should have been changed and no device.<br> Also the courier wants to deliver only the sim card for the straight up 400 contract with no device, which is not what I requested.<br> <br> Can someone please assist me with the above, so that I only have the Infinity contract with the correct device (Apple iPhone 6s Plus) selected?