RM
Ripfumelo M
1 reviews | Active since Mar 2025
06 Mar 2025, 10:12
Contract
I'm being overcharged because Cell C failed to process my contract cancellation request made two months ago.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
06 Mar 2025, 11:34 Dear Ripfumelo Mathebula,
Thank you for getting in contact.
Our apologizes for the overcharge you’ve experienced due to your contract not being cancelled as requested. We understand how frustrating this situation must be, and we deeply regret any inconvenience this has caused. May you please provide us with the number in question so that we can have the matter looked into.
Cell C | MM
Thank you for getting in contact.
Our apologizes for the overcharge you’ve experienced due to your contract not being cancelled as requested. We understand how frustrating this situation must be, and we deeply regret any inconvenience this has caused. May you please provide us with the number in question so that we can have the matter looked into.
Cell C | MM
Best regards,
Cell C's reply06 Mar 2025, 11:34
Official
Dear Ripfumelo Mathebula,
Thank you for getting in contact.
Our apologizes for the overcharge you’ve experienced due to your contract not being cancelled as requested. We understand how frustrating this situation must be, and we deeply regret any inconvenience this has caused. May you please provide us with the number in question so that we can have the matter looked into.
Cell C | MM
Thank you for getting in contact.
Our apologizes for the overcharge you’ve experienced due to your contract not being cancelled as requested. We understand how frustrating this situation must be, and we deeply regret any inconvenience this has caused. May you please provide us with the number in question so that we can have the matter looked into.
Cell C | MM
Best regards,
RM
Ripfumelo M's updateReviewer Update
06 Mar 2025, 12:22+***
RM
Ripfumelo M's update06 Mar 2025, 12:22
Reviewer Update
+***
Cell C's replyOfficial
06 Mar 2025, 12:52Thank you for the number. Please note that we have escalated the matter through to our support team and they will be in contact with you as soon as there is an available consultant.
Regards,
Cell C | MM
Regards,
Cell C | MM
Best regards,
Cell C's reply06 Mar 2025, 12:52
Official
Thank you for the number. Please note that we have escalated the matter through to our support team and they will be in contact with you as soon as there is an available consultant.
Regards,
Cell C | MM
Regards,
Cell C | MM
Best regards,
Cell C's replyOfficial
12 Mar 2025, 10:23Dear Ripfumelo Mathebula
We appreciate your patience while we worked on resolving your query. We can confirm that the matter has now been finalized, and we hope this brings a satisfactory resolution to your concern.
We value your feedback and would love to hear about your experience. Please take a moment to rate the service provided by leaving a review at the following link sent via email and SMS. Your input helps us improve and continue providing the best possible support.
If you require any further assistance, feel free to reach out.
Regards,
Cell C | TM
We appreciate your patience while we worked on resolving your query. We can confirm that the matter has now been finalized, and we hope this brings a satisfactory resolution to your concern.
We value your feedback and would love to hear about your experience. Please take a moment to rate the service provided by leaving a review at the following link sent via email and SMS. Your input helps us improve and continue providing the best possible support.
If you require any further assistance, feel free to reach out.
Regards,
Cell C | TM
Best regards,
Cell C's reply12 Mar 2025, 10:23
Official
Dear Ripfumelo Mathebula
We appreciate your patience while we worked on resolving your query. We can confirm that the matter has now been finalized, and we hope this brings a satisfactory resolution to your concern.
We value your feedback and would love to hear about your experience. Please take a moment to rate the service provided by leaving a review at the following link sent via email and SMS. Your input helps us improve and continue providing the best possible support.
If you require any further assistance, feel free to reach out.
Regards,
Cell C | TM
We appreciate your patience while we worked on resolving your query. We can confirm that the matter has now been finalized, and we hope this brings a satisfactory resolution to your concern.
We value your feedback and would love to hear about your experience. Please take a moment to rate the service provided by leaving a review at the following link sent via email and SMS. Your input helps us improve and continue providing the best possible support.
If you require any further assistance, feel free to reach out.
Regards,
Cell C | TM
Best regards,