1 reviews | Active since Sept 2019
Contract
I'm disappointed both with Hellopeter and Cellc. Two years ago I wrote my complaint to hello peter and they rang me however nothing was resolve that was 2 years again.
I sent complain with regards my ****** phone from cellC store if I can put it that way.
I took contract from Cellc and I paid it off after a year.two months after i paid off my phone it got blacklisted.
went to the store to ask for help, they didn't know what was the problem. A manager back then advised me that they need to book a repair.
they took my phone I was not even given a replacement in the meantime. fast forward I was advised its going to take 21 days (time scale) I went back to the store after 30days bcz didn't want any disappointment.
I was told its not yet returned I wasn't happy with regards that. guess what never got my device I kept on going back to the store up until the pandemic period. Country was then shut down could not go back.
CellC I want my phone and for the inconvenience and stress you cause me.
I'm so disappointed I will never refer cellc as a good company to work with. Even advisors they were nonchalant towards me. the level of customer service they provide its shocking will never ever in my life work with Cellc.
Thank you for reaching out.
We are sorry to hear of your mishap .
Please send the job number so we can check what transpired.
^NH
Thank you for reaching out.
We are sorry to hear of your mishap .
Please send the job number so we can check what transpired.
^NH
what do you mean by that 'job number'?
if you request for a reference number I don't have it, that was 3 years ago and I'm not letting you guys win.
I can provided my I'D number privately OR you can go back to the complaint I wrote 3 years ago.
regards
Sno
what do you mean by that 'job number'?
if you request for a reference number I don't have it, that was 3 years ago and I'm not letting you guys win.
I can provided my I'D number privately OR you can go back to the complaint I wrote 3 years ago.
regards
Sno
