ES
Eugene S

1 reviews | Active since Aug 2020

01 Sept 2020, 07:13

Contract

Cell C had called me earlier last month stating that they have cancelled my contract which was supposed to be done in June (expiry month) to find out this morning they are still deducting money for the same contract....I have phoned an emailed plenty times, there is nothing left to do then to go to lawyers, which cost a great deal of money we don’t have. This is beyond pathetic and the most terrible customer service I have ever come across

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Replies (1)
Cell C
Cell C's reply01 Sept 2020, 07:36
Official
Hi Eugene 

Thank you for reaching out to us. 

We would like to assist you rectify the account however we are unable to do so as you have not provided the cellphone number in question or your contact number. 

Please reply privately with your ID number, email address and contact number. 

^MM