Contract

In May 2015 I received a message saying my upgrade was successful and later another one saying it was a mistake. I was the relieved because I hadn't ask for a cobtract upgrade. An hour later a guy calls to explain the error they made, he explains that its resolved.<br> When I asked him he says I can apply for an upgrade after May 25 and he asks me to confirm my employement details which he already have. <br> After the 25th I go for a contract upgrade at Cell C East Rand Mall where they tell me a new phone was delivered to me. I had never app**** nor accepted a phone. They tell me to write and submit an affidavit and ID, I did and they printed out an ID from their system. The ID has my date of birth, ID number but a different picture and date of issue. This was evidence enough that ***** has been committed, Cell C ***** department was contacted and given all the documents, they gave me a reference number and case number. They also promisee that the matter would be resolved in 14 days at most. It has been three months since the matter was brought into their attention. Evertime I call them they give me a new ref number and at the end of August I to start paying for that contract