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NS
Nokuthula S

1 reviews | Active since Jul 2011

05 May 2017, 15:18

CONTRACT

<p>I was called by Cell regarding a Cellphone contract , i accepted and requested for 2 identical phones .</p> <p>I received the phones and am still WAITING FOR THE CONTRACT.</p> <p>THE AIRTIME BILLING ON THE PHONES IS NOT THE SAME AS I REQUESTED.</p> <p> </p> <p>I AM FEELING SO HELPLESS .</p>

0
Replies (5)
Cell C
Cell C's reply05 May 2017, 15:33
Official

Hi Nokuthula

Do not despair, you have come through to the correct platform for assistance. We will sort this matter for you.

Do expect communication.

Regards

Cell C | PN

Best regards,

NS
Nokuthula S's update05 May 2017, 15:56
Reviewer Update

Good day

Thank you for replying ,kindly correspond with email as i am unable to answer my phone until 5pm today. I

Regards

Thuli

Cell C
Cell C's reply05 May 2017, 16:36
Official

We have forwarded your feedback to the consultant handling your complaint.

Regards

Cell C | PN

Best regards,

NS
Nokuthula S's update06 May 2017, 10:06
Reviewer Update

Good day

My complaint was handled professionally and i am now a delighted and informed CELL C customer.

Thank you Sthembiso Ndlovu for your efficient service as i have received my first statement .

Regards

NS Shabangu

NS
Nokuthula S's update25 Dec 2018, 12:32
Reviewer Update
Good day My cell C 24 month contract has ended and when i sent an email and when i was called i confirmed that i want to keep one number ( ********** 163) on prepaid. I desperately need the number activated. Please help. Regards NS Shabangu