LVdm
Leon Van der merwe

1 reviews | Active since Jun 2020

16 Jan 2026, 11:35

Contract

Renewed contract beginning of December, sales person said from January you will pay the new amount as stipulated on the contract 14/01/2026. 15 Jan, previous amount deducted, much more than it must be. Phoned contact center, according to them new amount payable from February. If it is supposed to be in February then the date should have been 14/2/2026 and not 14/01/2026.

0
Replies (1)
Cell C
Cell C's reply16 Jan 2026, 12:10
Official
 Dear Leon Van der Merwe, 

Thank you for contacting us. Your matter has been escalated to our support team for further assistance. Please accept our sincerest apologies for the inconvenience. 

Kind regards,
 Cell C | NT