LM
Lwandle M

1 reviews | Active since Nov 2018

01 Oct 2019, 21:18

Contract

I have a data contract with Cell C which ended in June 2019. I received a call from one of their agents informing me about the options of extending or running on a month to month. I chose month to month since my contract of employment had ended. The agent explained that i will be paying R100 odd plus, in July they debited my account with R250+, I immediately went to the Lakeside branch and the lady said i was charged as agreed (R100 odd plus) plus pro rata so I left. Same thing happened in August and i went back to the branch, I was told I have subscribed to something and advise me to cancel the subscription and I did as advised. End of September the debited again and like always I went back to the branch dololo help. Tried canceling but the agent promised me that he will sort it out. I will update you end of October.

0
Replies (1)
Cell C
Cell C's reply02 Oct 2019, 08:01
Official
Good morning Lwandle

We can confirm that the last time the content services were billed to your number was 01/09/2019.

You have successfully cancelled the service.

Regards
DA