1 reviews | Active since Mar 2009
Contract
Good Day <br> I am having countless problems Cell C<br> First they suspend my line for not making a payment of R 38<br> they suspened my line for no call made to me at all <br> Today I get a call from a very Rude lady from the accounts department FAITH CELE <br> I did advise Cell C to cancel my BIS on the number when I upgraded <br> She advied me why I asked the upgrade division I suppose to call Customer service <br> Today 05/052015 at 12 I ran to pay the R 40 Payment then they call me at 3:00 to make another R 100 payment i new my query will be handled from the upgrade I done last year <br> FAITH CELE REALLY IS NOT CUSTOMER ORIENTATED the way she even responds to me on a call like mm ya bt why I never did this and that
We are sorry to hear that you have received unsatisfactory service. This is definitely not the kind of service we wish to offer to our valued customers.
One of the consultants in the escalations team will contact you during the course of the day.
Regards
Cell C | VM
Best regards,
We are sorry to hear that you have received unsatisfactory service. This is definitely not the kind of service we wish to offer to our valued customers.
One of the consultants in the escalations team will contact you during the course of the day.
Regards
Cell C | VM
Best regards,
