Contract

<p>Last month i called cell c and made payment arrangement as per my convesation with the consultant when took my contract was instructed that these a cab on my contracts once i reach my limit will be soft blocked but to my suprise i paid double amount to my subcribtion which was 850 and called and made arrangements but nothing was arranged and the full amount was deducted and called twice to confirm the arrangement and called and asked what happened and they couldnt answer and i asked that they remove the 400 extra amount that am allowed to use once my subscription has reached its limit but to my suprise for the month of Novemer have to pay once again the same amount of 850 which is double the amount once again. I called and talked to Pracious (Consultant) and she told me its for the month of October nd novemeber like i hardly use the sim card so am suprised to why am i being ********** like that. I feel am their contract customer but still being ********** . Even on prepare you ********** worse on contract . I feel cell c isnt now for the people but more expensive that any other mobile network out here . Whats worse that i had to hold for like 15mins to talk to the consultant who was busy chatting with friends, not sure if she wasnt aware that she received a call or she decided to ignore it.</p> <p> </p> <p>I feel very dissapointed on the quality of service i received and worse what i have been charged , and whats sad that you cant even cancel the contract as you will be required to pay a huge amount to cancel it . Cell c contract isnt benefiting any customer but we been **********. Period . </p> <p>Wouldnt even advice anyone to use cell c , theirnetwork service is forever bad, customer service worse and then we overcharged .</p>