Contract
<p> Just a follow up on my complaint. I have a contract with Cell C and am Paying R1500 every month. Month end of June they debited my account R4759. And when i enquire why they its due to my data usage. Am in shock because i get 10 gigs of data a month. So i called to arrange on how i was going to pay the R2800 they are reaping me off as i can only be able to pay them R500 but both the cell c consultants were disrespectful and arrogant. They say i was not suppose to use the data if i dont have the money. All i want to find out is this jow cell c consultants are trained to talk to people. My number is ********** 510</p>
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Cell C's replyOfficial
05 Jul 2016, 10:42Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply05 Jul 2016, 10:42
Official
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,