Contract

I have cancelled my contract approximately 2 months ago. (It could even be longer) Now that my contract is finished I am still paying. I asked to keep my number and go on a month to month pay as you go bases. Today I get a call from a sales to ask me to join another contract because mine has expired. To my frustration I find out my contract was never cancelled and that I am not on my month to month pre paid bases. Terrible service. Now I am carrying extra costs. Why am I paying for something I have cancelled? <br> <br> To end it of, when I asked him to transfer me to accounts to sort out the problem I was cut off. I will rather join a different service provider because this is not service!