UD
Ursula D
1 reviews | Active since Jan 2018
07 Jun 2019, 10:35
Continuous *********** service
Further to my recent complaint. I waited on CellC to deduct the R349.70 on 26 May. But true to their incompetency, they never did. Yet they threatened to deactivate a service that I never had the pleasure of using. Due to incompetency and neglect on their side. So today I received an sms informing me that the handed my account over to XDS. Can u believe it? They report me, because they failed to deduct my instalment. Will this nightmare ever end
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Cell C's replyOfficial
07 Jun 2019, 11:42Good morning Ursula
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply07 Jun 2019, 11:42
Official
Good morning Ursula
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,