1 reviews | Active since Aug 2013
Continuous data connectivity problems - 2nd Report
After posting a complaint on Monday the 6th of April 22:20 I was contacted by Cell C to assist. A Cell C employee came to my home to test signal. A few days later I received a call from a lady from the data division with the results. 1. There isn't a tower close enough for over congestion to move to and 2. terrain issues. The typical response given was that upgrading was planned but couldn't be given a time frame. Round of applause Cell C... another customer you've lost. As stated in my previous report, if this wasn't resolved I would take my business somewhere else. Clearly you don't care about customer satisfaction. Best of luck milking each customer that joins your despicable company. It's a win loss situation and I'm the winner in this one. Please don't contact me as your clearly incapable of resolving issues
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
