KF
Kim F
1 reviews | Active since Dec 2020
27 Dec 2020, 11:05
Continuing to invoice canceled contract
Called to cancel my LTE contract. Was assured that it was canceled. Called again once the additional cost was included on a subsequent invoice. Was assured that it would be the final time. Once again my invoice reflects the additional cost, for a service I haven't had access to for 2 months.
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Replies (2)
Cell C's replyOfficial
27 Dec 2020, 12:00Hi Kim
As per the system your contract has been cancelled, the invoice you have received should be your last for the number in question.
^PN
As per the system your contract has been cancelled, the invoice you have received should be your last for the number in question.
^PN
Best regards,
Cell C's reply27 Dec 2020, 12:00
Official
Hi Kim
As per the system your contract has been cancelled, the invoice you have received should be your last for the number in question.
^PN
As per the system your contract has been cancelled, the invoice you have received should be your last for the number in question.
^PN
Best regards,
KF
Kim F's updateReviewer Update
27 Dec 2020, 12:16Hi, no that was what I was told before I was invoiced in November. No data has been allocated to the account for 2 months, the current charges for the lte account need to be dropped from my invoice.
KF
Kim F's update27 Dec 2020, 12:16
Reviewer Update
Hi, no that was what I was told before I was invoiced in November. No data has been allocated to the account for 2 months, the current charges for the lte account need to be dropped from my invoice.