gN
gideon N

1 reviews | Active since Sept 2011

03 Mar 2015, 09:53

continues to debit my account!

Cell C have not only overcharged me for the last month of my contract but have also continued to debit my account!! <br> When calling in to find out what the story is regarding being overcharged, I was promised feedback which I didnt get, this was after being passed from person to person. All I want is an answer and definitely a refund regarding this months debit order. The consultant who cancelled the contract initially did not communicate any costs when asked.<br> Cell C you might be cheaper but definitely more expensive and frustrating in the end!!

0
Replies (1)
Cell C
Cell C's reply03 Mar 2015, 09:59
Official
Hello gideon.norton,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN