<p>Good day, </p> <p> </p> <p>I phone customer care on the 31/05/2017 @10:04 to ask the lady if there is any content services on my account as i can see that my ussage is going up by the day. The lady then told me that there is nothing on my account it is just the data that i bought extra. I then reqeusted my invoice that was not send to me. I just phones customer care again, spoke to a lady there and told her the same. She checked for me and immediatly told me that there are a subscription since the 17/05/2017 @ R8.78 per day. The people that is working at customer services is there to assist in every possible way, it now cost me R131.70 for the month of May and already R70.24 for the month of June so far. It is apparently cancelled now but this is unacceptable. Please sort this out!!!</p>
Hi Janine
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Hi Janine
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Moses has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
Moses has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
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