1 reviews | Active since Apr 2015
<p>My son took out a Citrus Sensation tablet from CellC Randfontein. I sent in the tablet because it doesn't save you applications to th SDcard. They sent after a week a new tablet . Exactly the same make and model. I, on behalf of my son, contacted CellC again. I told them what the problem is, and sent in the second tablet, The people at Cellc Repair centre said CellC must give him a new different make and model. When my son took in the second tablet, he told them he wants a different make and model. I also asked them to give my son a different make and model tablet of more or less the same price, they sent him exactly the same tablet again. (A new one). Still the same problem.</p> <p>Now again on behalf of my son, I'm asking for a new different type of tablet for my son.</p>
We acknowledge receipt of this matter and we'll ensure that it is looked into and an amicable resolution will be provided.
A consultant will be in touch.
Regards
Cell C | PN
Best regards,
We acknowledge receipt of this matter and we'll ensure that it is looked into and an amicable resolution will be provided.
A consultant will be in touch.
Regards
Cell C | PN
Best regards,
As per feedback, Thato contacted you and advised on a way forward.
Regards
Cell C | PN
Best regards,
As per feedback, Thato contacted you and advised on a way forward.
Regards
Cell C | PN
Best regards,
Hi, Yes Thato contacted me this mornig, but I'm still not happy with the outcome of the case. He said he will send an email to CellC keywest, but they didn't receive it, so I phoned CellC again. I was informed to go to the Randfontein store and choose a device to the value of the tablet which is R1400. And if my son wants another tablet, he must pay in the difference. My personal opinion is that CellC can replace the Citrus Sensation tablet with a Citrus Evolve tablet at no extra cost.
And another problem occurred about the tablet, the total memory on the box of tablet shows it has a total of 1GB + 8GB space, but it only have 4.27GB space. In other words without a sd card or more space on the tablet it is actually useless
Hi, Yes Thato contacted me this mornig, but I'm still not happy with the outcome of the case. He said he will send an email to CellC keywest, but they didn't receive it, so I phoned CellC again. I was informed to go to the Randfontein store and choose a device to the value of the tablet which is R1400. And if my son wants another tablet, he must pay in the difference. My personal opinion is that CellC can replace the Citrus Sensation tablet with a Citrus Evolve tablet at no extra cost.
And another problem occurred about the tablet, the total memory on the box of tablet shows it has a total of 1GB + 8GB space, but it only have 4.27GB space. In other words without a sd card or more space on the tablet it is actually useless
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