SC
Shaun C

1 reviews | Active since Aug 2011

15 Dec 2016, 08:52

Contact fu@#kup - from prepaid cellc to contact cellc

<p>I have 2 contract with cellc, both have the same phones and contracts( pinacle 100). But my wife's setup is wrong, her phone indicates she cannot call becaus ehas treached her limit but when she does *101#, it indicates she has about 90 minutes left. We have also loaded the whatsapp bundle and a 300mb bundle.</p> <p>Please confirm that that is setup correthly aswell. If you bill me incorrethly the end of this month by mistakes that you have made, then I'm considering taking legalk action as it is contract break and you are ten *****ing from me aswell. I did contact cellc last week becaus emy wife is receiving message that her airtime and data is low, which is complete BS. PLEASE CORRECT THAT FU!@#K UP ON YOUR SIDE.</p> <p>Cellc please sort this out, I'm tired of calling your call centre. it is the 084306..... number that isn't setup correthly. </p>

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Replies (2)
Cell C
Cell C's reply15 Dec 2016, 10:01
Official

We have referred this matter to one of our team members for assistance. Do expect communication.

Regards

Cell C | PN

SC
Shaun C's update15 Dec 2016, 12:44
Reviewer Update

I phoned cell c and talked to customer support. The contract is setup correcthly but I will be adding as econd complain on hello peter as your PINNACLE CONTRACTS is misleading