VB
Vino B

1 reviews | Active since Dec 2023

07 Feb 2025, 12:04

Contact Details to email

I recently complained about the problem I had with Cell C handing me over to NuDebt and them refusing to hear my side of the story despite me having proof that it was Cell C that had opened 2 accounts in my name for a short period but instead of passing a credit they handed me over, I sent through a copy of both invoices showing 2 different account numbers (after a month or 2 they stopped sending me 2 accounts and i thought all was sorted until I started receiving calls and demands from Nudebt months later) Nudebt does not know how to resolve disputes, they are like robots that are programmed to only demand money.

After I complained on Hello Peter they promptly responded by saying i should send them my personal details privately but private details to what email address????????

Regards

0
Replies (1)
Cell C
Cell C's reply07 Feb 2025, 12:58
Official
Dear Vino Balakistan,

Thank you for reaching out. 

Please receive our apologies for the unpleasant experience. We understand how frustrating this situation must be, and we appreciate you bringing it to our attention. Kindly be advised that we have escalated the matter to our team for investigations and our team will be in contact with you soon to provide feedback.

Regards,
Cell C | TN