Consumers are entitled to receive goods or services that are of good quality, in good working order and free of any defects, and that comply with any applicable standards set under the Standards Act, No. 29 of 1993 or any other public regulation.

It been a 6 months of begging cellC for a paid up letter after I payed up *** contract and closed it. I cancelled the month to month sim only contract due to not getting the service, upon cancelling they charged penalty fee of R1500 plus R400 i payed but that amount was not allocated as a result account same cancelled account went in arrears, I called numerous times went to their stores no help, I have close to 20 reference numbers all are now closed no feedback, I have been at cellc workshop where I took the contract they failed to assist, went to cellc west street and cellc gateway trying to resolve this issue no joy, I have tried my level best to get this issue resolve but Cellc is failing me It I will be at our best interest to take legal actions.