CONSULTANTS THAT SELL KNOW NOTHING ABOUT SERVICE

<p>Good Day</p> <p> </p> <p> </p> <p>Please cancel the above contract I have has several issues with Cellc and they don’t know how to assist a customer.</p> <p> </p> <p>Delayed Delivery ( they delivered to my home address when I requested my work address Ram calls me when they at my home )<br />Delayed service with Nonhlahla<br />No follow up from consultant Nonhlhla <br />According to Moekatso (Mo) he has sent me the contract which I never received due to my server at work he didn’t even follow up to check if I received this information <br />Difficulty connecting to pocket router <br />Router goes off if not on charge <br />No help from anyone at Cellc who has a solution other than wanting to Migrate me to the initial contract I requested. <br />I was told by Nonhlahla to sent her my IMEI number which I did on the 7/7/2017 to activate the router but it wasn’t activated until I called ********** 084 for activation. Only to find out that it’s a 5GB contract for R 299 which I ddint sign up for <br />I require assistance I have no number to call as they only deal with you via email in a world where technology is so VAST. ( seriously bad service)<br />Such a bad impression on CellC part my first contract from this company ( will never do this again) <br />Its no over 2hrs and NO one in management has bothered to contact me. <br />Nonhlahla got one of her friends to speak to me as he had assisted her with my contract (Mo) <br />I will be paying THIS IS **************** R 167.00 FOR 1GB seriously expensive I have to pay for the data I used work this out it works to R 14.95 a GB in a R 299 contract ……….. because I want to cancel this contract that I didn’t sign up for a 5GB data deal CELLC wants me to pay R 900 and something for a router that doesn’t work. I also don’t even know the number on the SIM where Mo hs told me to put the SIM ina spare phone to get the number all this from the consultants that sell you something just to get you to take out a contract that they don’t follow up on. <br />Yes im very frustrated I have to buy data as the router doesn’t work and I have signal PROBLEMS I could go on with this mail as I have had so much issues no one to help………</p> <p> </p> <p>IF CELLC REALLY CARED ABOUT CUSTOMER SERVICE THEY WOULD HAVE CALLED BY NOW SERIOUSLY DISGUSTED WITH THIS COMPANY SERVICE</p> <p> </p> <p>SO DISAPPOINTED</p> <p> </p>