Consultants dont know what they are talking about

My Cell C contract came to an end at the end of May 2015. In the middle of May I called Cell C to find out whether my promotional data would carry over into June 2015 as i was making my last payment at the end of May.<br> <br> The consultant guaranteed me that it would all carry over and things would only fall away in July 2015.<br> <br> I specifically called in to make sure of this issue!!!<br> <br> I now got an sms that i have 0mb of data and that extra money has been billed to my account due to the fact that I ran out of data.<br> <br> I checked my balance and low and ****ing behold, there is no more data carried over!!!<br> <br> I know that these conversations are recorded, so I implore whoever reads this from Cell C to investigate and find that conversation dating back to mid-May!<br> <br> I want the extra money debited to my account to be reversed, as I have been grossly misinformed by Cell C staff.