TG
Thato G

1 reviews | Active since Oct 2016

31 Oct 2016, 13:20

Consultant rude and hung up on me

<p>he calle me to do sim swap and was rude and then he hung up on me without doing the sim swap and never called back.. not surprised this is cell c after all. please do this sim swap asap i am paying for the service!!!!</p>

0
Replies (2)
Cell C
Cell C's reply31 Oct 2016, 13:46
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN

Cell C
Cell C's reply02 Nov 2016, 07:57
Official

Palesa could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN