Consultant promise never materialized

Item: Cell C
Rating: 1
Author: M P

<p>PR Consultant promised replacement of my handset damaged by technician on two occasions. Three months later still no replacement. Now counting over six months without handset. Shouldnt they credit me with full price of handset now (R4700)?</p>

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Replies (1)

Cell C's replyOfficial

26 May 2016, 05:24

We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our consultants will contact you and assist. Be assured this will sorted amicably.

Regards

Cell C | PN

Best regards,

Cell C's reply26 May 2016, 05:24

Official

We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our consultants will contact you and assist. Be assured this will sorted amicably.

Regards

Cell C | PN

Best regards,