NC
Nelia C

1 reviews | Active since Jun 2013

03 Jul 2021, 20:22

Consultant insist I give give him my FULL bank ac number

I would like to know from Cell C if it is normal practice for a Cell C consultant to insist that I give him my FULL banking account number, when I renew a contract? I told him that I do NOT feel comfortable revealing my full bank account number and that I am still with the same Bank, but he kept on telling me he can see my full bank ac no and I must repeat it. He gave me the 1st 3 digits and tha last 3 digits and insist I fill give him the missing digits which I refused. CELL C...why did your other Consultants not insist on my full Bank ac number but only him?

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Replies (1)
Cell C
Cell C's reply03 Jul 2021, 21:48
Official
Good evening Nelia

Thank you for writing to us.

We have received your review regarding the process upgrading your contract.

Please confirm the number you were contacted from via private message so we can investigate and assist with your query.

^NZ