JC
Jacqueleen C

1 reviews | Active since Dec 2010

24 Nov 2015, 13:18

Consultant Email box full -

I ordered the new LTE offer of Cellc. I have sent the documents the FICA documents to Mr Mokoena at email address [Email Removed] 6 times now.The mails are all coming back with the following message.<br> [Email Removed]<br> The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.<br> I have called 084145 now fives times waited up to 30 minutes for other consultant to help. I eventually spoke to Edmund which sent an email to [Email Removed] to call me still waiting. This is why I don't have a contract with CellC.<br> This is really really bad service.<br> <br> <br>

0
Replies (1)
Cell C
Cell C's reply24 Nov 2015, 13:22
Official
Hello jackass1,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN

Best regards,