AG
Andre G
1 reviews | Active since Jan 2015
19 Mar 2015, 16:38
Constant unsolicited phone calls by sales agents
I have two high-value Cell C contracts, both are due for renewal now. I am not interested in renewing because of a very bad experience with Cell C that was not resolved to my satisfaction. (After having had one of the two contracts for about 20 months, they suddenly claimed I had used out of bundle data to the value of R500, streaming a video. I know I did not. I never stream videos on my phones. So I will never sign another contract with Cell C, I do not trust them). Anyway, agents have been calling me almost every day for the past week, every time I tell them I am not interested and that they should stop calling. Today they called me for a fifth time. This is harassment.
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Replies (1)Cell C's replyOfficial
19 Mar 2015, 16:46Hello ajg1,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Cell C's reply19 Mar 2015, 16:46
Official
Hello ajg1,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
