Hellopeter
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RV
Rob V

1 reviews | Active since Aug 2015

15 Sept 2023, 13:11

Constant Disconnects, problem not solved

Please see review from May 2023: https://www.hellopeter.com/cell-c/reviews/constant-disconnects-***

This problem has not been solved and has happened 113 times since May 2023. Cancel this contract so that I can move elsewhere please.

0
Replies (6)
RV
Rob V's update15 Sept 2023, 13:12
Reviewer Update
Review URL was changed for some reason: https://www.hellopeter.com/cell-c/reviews/constant-disconnects-***
RV
Rob V's update15 Sept 2023, 13:13
Reviewer Update
https://www.hellopeter.com/cell-c/reviews/constant-disconnects-********** (replace stars with ***)
Cell C
Cell C's reply15 Sept 2023, 13:29
Official
Dear Rob Valentine,

Thank you for reaching out to us.

We sincerely apologize for any inconvenience that might have been caused due to the connection issues you've been experiencing. Please note that we have referred the matter back to our Team and you will be contacted within 24-48 working hours for assistance.

Regards
^GN

Best regards,

Cell C
Cell C's reply15 Sept 2023, 13:35
Official
May you kindly provide an alternative contact number via private reply incase we are unable to reach you on the number *** due to the connections issues you're experiencing.

Regards
^GN

Best regards,

RV
Rob V's update15 Sept 2023, 13:36
Reviewer Update
I can be contacted on *** during weekend and evening times
Cell C
Cell C's reply15 Sept 2023, 13:50
Official
Thank you. Our Team will be in touch.

Regards
^GN

Best regards,