CS
CHRISTOFF S
1 reviews | Active since Sept 2013
25 Feb 2020, 10:50
Constant Call Center Bombardment
I have two contracts with Cell C in my private capacity costing me an average of R2500 per month. Since one of the contracts had its birthday I have been contacted daily by the 084 145 call center ruthlessly soliciting more of my business. I have pleaded with the call center agents, I have spoken with their Facebook admin repeatedly. Every time their response is..... we have sent through your request to NOT receive direct marketing. Yet two weeks later and I still receive calls from Cell C daily! I naturally now answer the call and leave the agents to speak to the airspace on my desk but it is still a nuisance and huge irritation. Do I simply accept this?
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Replies (1)Cell C's replyOfficial
25 Feb 2020, 14:10Good day Christoff
Thank you for contacting Cell C.
We apologize for the unpleasant experience that you have had.
We'll have the matter attended to promptly.
^MP
Thank you for contacting Cell C.
We apologize for the unpleasant experience that you have had.
We'll have the matter attended to promptly.
^MP
Cell C's reply25 Feb 2020, 14:10
Official
Good day Christoff
Thank you for contacting Cell C.
We apologize for the unpleasant experience that you have had.
We'll have the matter attended to promptly.
^MP
Thank you for contacting Cell C.
We apologize for the unpleasant experience that you have had.
We'll have the matter attended to promptly.
^MP
