Connectivity issues since day one...
I app**** for a Cell-C data contract on the 1/11/2015 (30GB anytime, 30 Nitetime) and from the start I have had slow download speeds and almost no connectivity even though my signal strength is 100% It is almost impossible to browse the internet between the hours of 17:00 and 22:00 during the evenings. I logged the call on reference number ***, I was contacted by their technical department and informed that the tower in our area was overloaded and that they are looking into it. It has now been 2 weeks and it has got progressively worse and worse. I am now paying for a service that is now un-usable. Please Cell C fix this!
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Replies (1)Cell C's replyOfficial
03 Dec 2015, 08:13Hello larch,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Dec 2015, 08:13
Official
Hello larch,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
