Connectivity and Cell C

I have three contracts with Cell C that amount to almost R 3000.00 per month. One of the contracts is an LTE router. I have repeated irritating problems with network coverage where-ever I happen to work and have my router for work purposes. I understand absolutely that all the network companies have problems because of load-shedding. What I don't understand that after a break in electricity it can take the router from 4 to 48 hours to re-connect. Each time I phone Cell C to report this I am: 1. Sent to about 5 different operators who all waste time with security checks. 2. When I phone the technical department I get through to customer service first even though I have used the correct number. 3. My status as a customer changes regularly from normal to exclusive and many fancy titles which creates more stages of finding the correct operator. 4. The operators give me all sorts of reasons that don't take responsibility for Cell C coverage; e.g. it is the type of contract I have. It is 4 g roaming. It is sharing with too many other users. I am going to cancel all my contracts with Cell C and find a more reliable source of internet for working hours. The operators are mostly polite and helpful as far as they can possibly offer bad service from the provider. I feel for them and have only once became irate when after 48 hours of waiting for my turn for some 4 g coverage I had enough. I have an MTN phone which is my reliable back-up.