KD
Kim D
1 reviews | Active since Dec 2012
20 Apr 2016, 15:14
connection
Im really getting fedup with CellC honestly , there was a payment deducted off my account this morning and still I have no network connection on my phone , please could you reinstate my connection <br> When I made the call to the call Centre the lady told me that only from Next month debit orders will be deducted off from the 20th , due to the arrangement that I did , if that is the case why was my account being deducted should I reverse this payment and wait until next month <br> <br> This is unacceptable and I need this connection back on or you guys can cancel this contract with immediate effect <br>
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Cell C's replyOfficial
20 Apr 2016, 15:19Hello Kimlin,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply20 Apr 2016, 15:19
Official
Hello Kimlin,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,