1 reviews | Active since Oct 2011
Connected To Internet...NOT!
I have a data contract with Cell C for 20Gigs per month, which I'm beginning to render fairly useless. <br> <br> Upon taking out this contract a couple months after a prior incident, everything seemed fairly fine, good internet connection, great speed, reliable, however from December 2014 and onwards, it has been nothing but a nightmare. Right now, to post this complaint, I actually had to use another service providers internet connection just to link up to the Internet.<br> <br> World peace right now seems easier to attain than connecting to the internet using my Cell C SIM. I have been patient for far too long, this needs to be fixed. I find myself sitting for hours pressing the connect button, trying to get on, doesn't work, then the disconnect button, then connect again and on and on! I have tried different modems, rebooting my PC and modems and NOTHING WORKS.<br> <br> I find it so strange that in the last week of the month, when all the unused data is going to expire that the problem worsens, ah yes, I know why, so I get billed for the full amount of data, including the expired amount that I couldn't use BECAUSE YOUR INTERNET CAN NEVER CONNECT!<br> <br> FIX THIS NOW! And I WANT my EXPIRED DATA BACK!
Thank you for posting to us.
We have requested one of the consultants in the escalations team to contact you and assist with this matter. Do expect a call during the course of the day.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We have requested one of the consultants in the escalations team to contact you and assist with this matter. Do expect a call during the course of the day.
Regards
Cell C | PN
Best regards,
