Confused poorly trained staff

I went into your shop to inquire about the pinnacle 1 contract that was advertised on your website for R499 including a handset. Firstly your sales person said that there was no such contract. Further to this, your store has no browsing to even check your website to confirm this. Who in their right mind blocks access to their own website as well? He also explained to me the airtime is billed \per minute per second\". So I asked him which is it? Is it per minute or per second? He still insisted that is is called \"per minute per second\". <br> <br> I then asked to see the manager. He confirmed that you have a contract at R499 with a handset but only available on a contract buyout. None of this is mentioned on your website. He also confirmed the absurd \"per minute per second\" billing. <br> <br> Please train your staff properly about the billing differences as they sound really stupid. It can be per minute or per second and not a combination of the two unless Cell C has some new innovative way of billing. Stop luring people into taking these deals when you have not displayed all the relevant information. In fact, I demand this deal as you have it advertised not mentioning a buyout.<br> <br> "