CM
Cindy M

1 reviews | Active since Jul 2017

04 Mar 2022, 10:30

Confused

I took out a contract and was advised that delivery will take place within 3 to 7 days as I was approved. I called in on Monday to check my status of my delivery, I was then advised that the application is not yet complete but they do have stock. I called in on Wednesday as I had received two consecutive sms's with a reference number. I was then told they do not have stock. I called in again today and was advised that the device in question is now being discontinued so they will no longer receive any stock. I do not understand how one day you have stock and the next 2 days you don't. Surely when doing a contract and it has been approved stock should be set a side? That is what I would think but it does not happen that way. I now have no options when it comes to devices as the only stock Cell C has is Huawei.

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Replies (1)
CM
Cindy M's update04 Mar 2022, 17:38
Reviewer Update
I requested an immediate cancellation so that the store can help me with device they have in store.