Confirmation Message I had *****ulent activity on my cell c account last Friday - was informed that the ***** dept would contact me in 2 days- it is a week and still no email or word from the ***** department

Confirmation Message I had *****ulent activity on my cell c account last Friday - was informed that the ***** dept would contact me in 2 days- it is a week and still no email or word from the ***** department. Absolutely shocking service Case number ***