1 reviews | Active since Aug 2019
Confirmation Message *Business Name:* Cell C *Rating:* 1 out of 5 *Review:* Contracted customer cell c about a decade
Confirmation Message *Business Name:* Cell C *Rating:* 1 out of 5 *Review:* Contracted customer cell c about a decade. Most useless company, most useless inefficient staff, useless network. Can't understand how dumb i can b to still be with them. Issue upon issue, latest contract expired, renewed WAS NEVER TOLD I WOULD FORFEIT UNUSED DATA UPON EXPIRATION. LOGGED A CALL, THREE DAYS LATER. REF NUMBER HAS GOT NOTHING CAPTURED. CONSULTANTS ARE ABSOLUTELY PATHETIC, SAME WITH CELL C BRANCHES ESPECIALLY GALLERIA DURBAN. TOOK A MINOR ISSUE TO THEM TO RESOLVE & NOT FOR THE FIRST TIME, TOLD THEY COULD DO NOTHING. PHONE TOO OLD NOT COMPATIBLE. FRIEND OF MINE WITH NO CELL PHONE KNOWLEDGE OR RETAILER EXPERIENCE SORTS IT OUT IN A MINUTE. WHAT ARE USELESS CONSULTANTS WORKING THERE FOR. SERVICE AT BRANCH AND TELEPHONICALLY IS ABSOLUTELY ATROCIOUS AND DISGUSTING!!!
Thank you for your feedback. We sincerely apologize for the frustration you’ve experienced with our services, including the unused data forfeiture and the issues at our Galleria Durban branch.
We take your concerns seriously and are committed to resolving them. The matter has been escalated to our Support Team for further assistance.
Once again, we apologize for the inconvenience and appreciate your patience.
Regards,
Cell C | CW
Thank you for your feedback. We sincerely apologize for the frustration you’ve experienced with our services, including the unused data forfeiture and the issues at our Galleria Durban branch.
We take your concerns seriously and are committed to resolving them. The matter has been escalated to our Support Team for further assistance.
Once again, we apologize for the inconvenience and appreciate your patience.
Regards,
Cell C | CW
