COMPLIANT

I suppose this is the only platform that allows me to get some sort of feedback from your guys. I need the following please. I have requested for call backs from the person dealing with the case and I have heard nothing.

1: Seeing that I have been falsely accused of using your services as per the last feedback I received, which I am intending on logging a ***** case for. May I please have a revised statement charging me for that specifically not a device I don't have in my possession.

2. May I please have the record of the following calls and Documents.

a: The sales call b: The call I made to correct the Deliver Address. c: The call I made to cancel the contract and for the device to be collected. d: Confirmation of delivery and confirmation of collection of the device ( this needs to be directly from the courier company not Cell C, I do not trust anything from you) e: Statement of the usage, showing when the data was used and when those calls were made, please.

All this can be sent to Maponya branch - Just kindly inform me who I need to speak to when I get to avoid the run around I have had since September.

I need to end any affiliations or associations with you people as soon as possible before you all drive me to the wall. I NEVER WANNA SPEAK TO ANY OF YOUR WELL-TRAINED RUDE "CUSTOMER SERVICE "AGENTS OR COLLECTIONS AGENTS AFTER ALL OF THIS IS OVER AGAIN, who are busy collecting nonsense and I say nonsense because I seriously owe Cell C nothing unless one is not allowed to change their mind and cancel your contracts because if that is the case, please let me know so I can apologize and this nightmare can end.

Can we please do this quickly and seamlessly. The only thing I want now is to deal with the ***** department and find out WHO within your organization stole that sim card.