TR
Thomas R
1 reviews | Active since Jul 2016
20 Jul 2017, 09:23
Complete Ripoff
<p>After calling in and explaining my situation to more than one call agent no one seems to want to assist me.</p> <p> </p> <p>I have had an issue with my account and without consultation Cell C just deducts money for data charges! Heres the catch, my app clearly showed that I have data left, and when I opened the app it showed I have data left but also incurred out of bundle data charges, how can that be?</p>
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
20 Jul 2017, 09:41Hi Thomas
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply20 Jul 2017, 09:41
Official
Hi Thomas
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,